Official Meta API

Serve your customers on WhatsApp 24/7 without missing a single sale

Build service flows by dragging blocks, use artificial intelligence to answer after hours and hand over to a human agent when needed. All with the number you already use.

24/7Automated service
5 minTo connect WhatsApp
3Languages and currencies
Features

Everything you need to serve customers better

Tools to build, organize and track your customer service in one place.

Visual flow editor

Build complete conversations by dragging blocks: texts, buttons, images, audio and questions.

AI-powered service

Artificial intelligence answers with your business information and calls a human when needed.

Agents by department

Distribute conversations across departments and agents, with transfers and full history.

WhatsApp and Instagram

Answer WhatsApp and Instagram Direct in the same panel, with Meta's official integrations.

Business hours

Set when your team is available. After hours, the bot or the AI keeps the conversation going for you.

Real-time statistics

Track conversations by day, month and year and the performance of each bot and agent.

How it works

Start serving customers in 3 steps

1

Create your account

Choose a plan and pay by card securely through Stripe.

2

Connect WhatsApp

In an official Meta window, in a few minutes. You can keep using the app on your phone too.

3

Build your bot

Drag the blocks, turn on the AI if you want and that is it: your customers are served.

Free, no card

Create a test account and see how your customer service would look

Build your bot, chat with it as if you were a customer on WhatsApp, and only choose a plan when you like the result.

  • Full visual flow editor, with buttons, questions and transfers
  • Test your bot in a chat just like WhatsApp, right in the panel
  • Add agents and get to know the service panel
  • No credit card
Create a free test account To serve real customers, just choose a plan whenever you want.
Plans

Simple pricing for businesses of any size

Start small and change plans whenever you want. No lock-in.

Basic

Ideal for getting started with 1 bot and 1 agent.

€ 19,00 /month

Billed monthly. Cancel anytime.

  • 1 service bot
  • 1 human agent
  • 1 WhatsApp number
  • Custom departments
  • 1,000 new conversations per month Above that, € 0,01 per new conversation
  • AI-powered support
  • Visual flow editor
  • Official WhatsApp and Instagram
  • Handover to a human
  • Transfer between departments
  • Transfer between bots
  • API integration
Subscribe to Basic
Most popular

Pro

For growing businesses, with AI-powered support, more bots and more agents.

€ 34,90 /month

Billed monthly. Cancel anytime.

  • Up to 2 bots
  • Up to 4 agents
  • 1 WhatsApp number
  • Up to 2 custom departments
  • 1,000 new conversations per month Above that, € 0,01 per new conversation
  • AI-powered support
  • Visual flow editor
  • Official WhatsApp and Instagram
  • Handover to a human
  • Transfer between departments
  • Transfer between bots
  • API integration
Subscribe to Pro

Enterprise

For robust operations with multiple bots, agents and priority support.

€ 74,90 /month

Billed monthly. Cancel anytime.

  • Up to 6 bots
  • Up to 15 agents
  • Up to 3 WhatsApp numbers
  • Up to 5 custom departments
  • Unlimited conversations on Botree
  • AI-powered support
  • Visual flow editor
  • Official WhatsApp and Instagram
  • Handover to a human
  • Transfer between departments
  • Transfer between bots
  • API integration
Subscribe to Enterprise

Infinity

Sem limites de setores e atendentes

€ 99,00 /month

Billed monthly. Cancel anytime.

  • Unlimited bots
  • Unlimited agents
  • Unlimited WhatsApp numbers
  • Unlimited custom departments
  • Unlimited conversations on Botree
  • AI-powered support
  • Visual flow editor
  • Official WhatsApp and Instagram
  • Handover to a human
  • Transfer between departments
  • Transfer between bots
  • API integration
Subscribe to Infinity

* New conversation: when a contact messages you on WhatsApp after more than 24 hours without talking to you. Conversations above the allowance are billed by Botree: the amount adds up and is charged together with your plan renewal, on the saved card.

Meta fees (WhatsApp): they are separate and paid directly to Meta, on the card saved in your WhatsApp Business account. Each number gets 1,000 free service messages per month. Above that, and for template messages (marketing, utility and authentication), Meta charges per delivered message, according to its rate card. Botree charges no markup on these fees. Learn more

Questions

Frequently asked questions

Do I need a new number?

No. You can connect the number you already use in the WhatsApp Business app and keep using the app on your phone together with Botree.

Does Botree use the official API?

Yes. The connection uses Meta's official API (WhatsApp Cloud API and Instagram), with no risk of bans for using unofficial tools.

Does Meta charge anything?

Yes, and you pay Meta directly, with the card in your Meta account. Each number gets 1,000 free service messages per month. After that, and for messages your business starts, Meta charges per message. Botree adds no markup to these fees.

Can I cancel anytime?

Yes. There is no lock-in. After cancelling, you keep access until the end of the period already paid.

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